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  1. Concep
  2. Concep SEND
  3. Contacts

Contacts

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  • How to clean and segment your contact lists
  • Opt out workflow
  • How to import contacts into Concep Send
  • How to export a list from Outlook to import into Concep Send
  • How to opt-out a contact
  • How to configure the Opt Out screen
  • How to send a contact plain text emails only
  • How to find opted out contacts
  • How to find multiple contacts within a Send account
  • What is the difference between hard bounces and soft bounces?
  • How to find undeliverable contacts and reset their delivery status
  • What do the detailed bounceback messages for bounced contacts mean?
  • How to remove specific contacts from multiple groups
  • How to edit a group
  • How to combine multiple groups into one
  • How to Export Contact Groups
  • How to copy contact groups into another user account
  • Can a Contact be stored in more than one Group and will they be sent more than one Campaign if multiple Groups are selected?
  • How to share a Contact Group with other user accounts and how to stop sharing or unshare a group.
  • How to delete one or more groups
  • How to merge or delete all contacts from multiple groups
  • Shared Groups
  • How to create a dynamic group
  • How to run an Advanced Search
  • Sign Up Form
  • How to turn off the Sign Up Form feature
  • How to send to Confirmed Contacts only
  • How to request confirmation from a single contact
  • How to create a Confirm Contact Link within a Campaign or Template
  • How to prevent opt outs from internal/corporate staff
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