Contacts
- How to clean and segment your contact lists
- Opt out workflow
- How to import contacts into Concep Send
- How to export a list from Outlook to import into Concep Send
- How to opt-out a contact
- How to configure the Opt Out screen
- How to send a contact plain text emails only
- How to find opted out contacts
- How to find multiple contacts within a Send account
- What is the difference between hard bounces and soft bounces?
- How to find undeliverable contacts and reset their delivery status
- What do the detailed bounceback messages for bounced contacts mean?
- How to remove specific contacts from multiple groups
- How to edit a group
- How to combine multiple groups into one
- How to Export Contact Groups
- How to copy contact groups into another user account
- Can a Contact be stored in more than one Group and will they be sent more than one Campaign if multiple Groups are selected?
- How to share a Contact Group with other user accounts and how to stop sharing or unshare a group.
- How to delete one or more groups
- How to merge or delete all contacts from multiple groups
- Shared Groups
- How to create a dynamic group
- How to run an Advanced Search
- Sign Up Form
- How to turn off the Sign Up Form feature
- How to send to Confirmed Contacts only
- How to request confirmation from a single contact
- How to create a Confirm Contact Link within a Campaign or Template
- How to prevent opt outs from internal/corporate staff