Concep SEND
Concep SEND for Salesforce
Guide to Sending a Campaign
Reporting
- Interpreting Your Email Statistics
- Column Definitions
- Combined Reporting
- Custom Report for Recipient’s Domain Engagement
- Custom Reports
- Executive Summary with Surveys
Contacts
- Add Google+, Pinterest & Instagram URLs to profiles
- Can a contact be stored in more than one group?
- Can contacts opt out from SMS messages sent from the system?
- Can I change the owner of a group?
- Can I send an SMS message or text message to my contacts?
- Confirm Contact Link
Releases
- Concep Send v35 Release
- Concep Send Version 37 Bug Fixes
- Concep Send Version 37 Improvements
- Concep Send Version 37 New Features
- Concep Send Version 37 Release
- Concep Send Version 39 Release Notes
Templates
- How to share and unshare a template with other accounts
- How to build templates using template builder
- How to define editable and collapsible areas in template builder
- How to turn on the Overlay Text setting in the Drag and Drop builder
- How to use the Color Option function
- Swappable Blocks
Autoresponders
Surveys
- How to create an event workflow in Send
- Download file when a secondary page of a survey is viewed
- Trigger Survey actions based on language
- What do the survey statistics mean? What are the "Responded" and "Completed" numbers?
- Adding Images Into a Survey
- Collectors
Publications
- Adding and Changing Recipients of an Issue
- Communicate with users who have enabled a publication
- Create and Publish an Issue
- Edit or Cancel an Issue
- Edit, Stop or Cancel a Publication
- Publications Overview
Administration and Settings
- How can I manage custom colours on the colour pallet?
- Administrator Settings
- Changing the subject line or body text of approval notifications
- Confirmed Opt In (COI)
- Content Library settings
- Cross Admin
General System
- Acceptable Use Policy
- Preference Center Setup Guide
- Why are some of my contacts receiving plain text versions of my campaigns?
- Acceptable Use Policy - North America
- Adding or Removing Panels
- Can I include Flash/video or animated files in my campaigns?
Campaigns
- How to send a reminder email to your attendees in Send
- Why aren't my test campaigns coming through?
- Confirmation code keeps appearing every time I save my campaign
- Removing duplicates when sending a campaign
- How to link a button to the Preference Center
- How do I view a sent campaign from a deleted account?