There are three types of sending domains that can be used in Concep Send, a Subdomain, a Dedicated Sending Domain, and a Corporate Domain.
A Subdomain is a subdivision of a domain. An example of this would be ecomms.concep.com.
If you wish to send from a subdomain, the CNAME in you DNS record will have to pointed at emailcc.com.
In order to check if this has been set up correctly, you can navigate to the MXToolbox and enter the domain in the search bar, the CNAME will appear once you have selected the CNAME Lookup option using the drop down arrow.
From here you will be able to check if the CNAME (Canonical Name) matches the emailcc.com
Dedicated Sending Domain
The Dedicated Sending Domain is a domain that will be used exclusively for sending. This will not be related to your company's website in any way. An example of this would be emailcc.com.
If you wish to use a dedicated sending domain, you will have to implement the following instructions to your DNS record:
A record pointing to 220.127.116.11
MX record pointing to in.emailcc.com (Preference: 10)
TXT record with the following: v=spf1 include:emailcc.com -all
Once you have made these changes, you will have to check whether the sending domain has been set up correctly from MXToolbox.
You also have the ability to send your Campaigns out from your Corporate Domain which will be your actual sending domain e.g. concep.com.
Therefore, if you wish to use your corporate domain as your sending domain you will need to set up a TXT SPF record on the IP addresses for your existing everyday email domain.
However, if you do have a TXT SPF record you will have to append it with the following: v=spf1 include:emailcc.com -all
Once again in order to check that this has been set up correctly, you will have to navigate to the MXToolbox, enter the domain in to the search bar and using the drop down arrow, select the TXT Lookup option.
From there you will be able to check that the TXT matches the instructions: v=spf1 include:emailcc.com -all.