How to brand your Confirmation emails

Branding your confirmation emails will help personalise the communications you send out to your recipients. From Send, you can send out two different types of confirmation emails. These are New sign-ups and Opt outs. 

You are able to customise the following settings within your confirmation emails:

• The banner image
• The message within the confirmation emails
• The From address in the email sent to non-users

The banner image

Navigate to Settings > My Settings > Look and Feel tab 

Select the option titled Banner image under the System Emails section or locate it using the search bar.

Once into the relevant area, you will be able to replace the URL with the URL of your desired image. Once the new URL has been inserted, click Update.

The confirmation message

 As above, navigate to Settings > My Settings > Type Confirmation into the search box

Here you will be presented with a multitude of confirmation email settings that you can customise. The 'Email confirmation' setting will allow you to change the message sent to recipients that have opted out of your communications. The 'Confirmation email when contacts sign up' will allow you to again edit the message that these contacts see when receiving this form of communication. Once any changes are made you must ensure you click Update to save. 

The From address

To edit the From address again you will need to follow the steps below within the Settings.

Navigate to Settings > My Settings > Look and Feel tab

From here, you will be able to scroll down to the area titled System emails or again use the search bar by typing in From Address.

Once you have clicked into the relevant area, enter an email address that you wish the Users/ Non users to see depending on which option you have selected. Once again please click Update once your changes have been made for them to apply.