There is no doubt that the nature of the last few months will have forced your firm to adjust the way they operate. What “the new normal” will embody is uncertain for us all, but we can be sure that the way we choose to interact and communicate with others has changed forever. The million-dollar question is how will it affect the way we work?
The expectation is that working from home will become the new norm. As firms look to implement a careful balance between home and office working, refining your internal communications practices will be imperative to ensure that your business units can remain digitally connected. The first step is to make sure that your communication needs can be fulfilled.
How can we help?
Concep Send is more than just a marketing tool. Our platform has been specially engineered to meet your growing communication needs. Let’s take a closer look at how we cater to those who use Concep Send for internal communications:
- Prevent internal contacts from opting out -
We know that, for most firms, receiving internal comms is an obligation. Internal communications do not fall under the umbrella of “marketing communications” which means your internal recipients do not need to be given an option to unsubscribe. No need to worry about breaking any data protection regulations! Just reach out to our support team and send us a list of the domains that your internal contacts use. For more information, check out this article.
- Performance reviews & employee feedback -
Use Send’s Survey feature to gauge the feeling among your teams or to quantify the progress of your employees using survey scoring. Surveys are a powerful tool with comprehensive reporting capabilities, allowing you to instantly identify trends without the need to spend your time consolidating the information. Focus on the things that matter most.
- Automated workflows for onboarding and training -
Get to grips with Autoresponders to create sophisticated campaign automation workflows. These are perfect to drip-feed information to new members of your team without allocating masses of resources to onboarding and training. Put in the legwork once and use it over and over again.
- Collect proxy votes for your AGM -
While large gatherings have been temporarily halted, it may be time to reconsider the way you have traditionally hosted corporate meetings. One way we can help is with the collection of votes for your annual general meeting. Use the Survey feature to create an online voting platform for your shareholders and implement stringent restrictions to be sure that only those who are authorised can submit their votes. Make the most of the smart reporting dashboard which will enable you to effectively collate the data.
- Send comms directly to your Azure groups -
Our integration with Microsoft Azure AD enables you to distribute comms to your internal groups without having to leave the Concep Send platform. All you have to do is connect your Concep Send account to Microsoft Azure before you can select your active directory groups prior to sending. The best bit? Sending your internal comms via Concep Send means you're privy to the same insights and metrics that you gather in your email marketing. Interested? Find out more!
- Timely summaries of your external communications -
Do you have a blog on your website that uses an RSS feed? If so, great news! You can keep your teams in the loop without lifting a finger. Concep Alert is a digital automation tool that enables you to provide contacts with tailored content that's been published on your website right in their inbox. Use this functionality to provide your teams with weekly or monthly round-ups to make sure they're always in the know.