|What is the Preflight report?
|Spam check reasons
What is the Preflight report?
Your Campaign must pass the following preflight checks before it can be sent: Recipients, From, Domain and Subject. If you wish to run additional preflight checks, click Run All Preflight Checks or click the preflight check name to run an individual check.
Make sure you have added recipients to your Campaign, the preflight report will mark this as a fail if you have failed to do so.
Email addresses in the 'From' section will get flagged in the preflight report if they contain spaces. You will be prompted to correct this in the preflight report section.
The preflight report will not let you send your Campaign if your domain is invalid. This is not a very common issue but if it does arise, please contact our Helpdesk.
Send gives you the option to enter a subject line later on if you are deliberating which subject to choose or simply haven't got one yet. However, if you then do not go back and enter a subject line the preflight report will mark it up.
Spam check reasons
The system uses the newest version of SpamAssassin to check your Campaigns for spam characteristics prior to each send. If you choose to run the Spam preflight report, or if your organization has set it up to run as a default, the purpose of this feature is to inform you of the likelihood that your message will be categorized as spam by various Internet Service Providers (ISPs). A summary of any findings are provided in the Preflight Report dialog box under the Spam heading.
- BODY: HTML has a low ratio of text to image area means that the campaign has heavy image content. You should consider adding more text to balance the campaign.
- The "Multipart message mostly text/html MIME" finding refers to the proportion of the HTML version to the plain text version (content on plain text tab compared to content in Page 1).
- The "raw illegal characters" finding is usually referring to characters such as &, <, >, \, /, # that may have been included in the content of your campaign.
- The "one time rip off" finding refers to the text "one time" or "rip off" or some combination thereof within the campaign content.
Generally a score of less than 5 will prevent your message from being classified as spam. We recommend adjusting those elements that you can minimize, such as limiting the use of "free", dollar signs ($), all capital letters, etc.
Plain text, subscription and spelling wont stop your Campaign from being sent but it will flag it as pass with warnings.