You can use Web Hooks in Surveys to send your survey responses to your webcast’s ON24 registration database.
Please note that web hooks will need to be turned on for your account. If you would like to use web hooks, please contact your account manager for this setting to be turned on.
Once Web Hooks are turned on for the user account, you will find them as an additional Action in Surveys.
Selecting Web Hook will show the additional fields you need to add to create the Web Hook. These are: URL, Method, and Parameters.
URL: This will be: https://event.on24.com/utilApp/r
Method: This is how the Web Hook takes the data from your Survey. Select Post. The POST Format should then be Name Value Pairs
Parameters: These are the fields that can be passed onto the ON24 registration database. By default these are First Name, Last Name, Email Address and Company.
Static Parameters: You will need three static parameters to complete the Web Hook. The eventid, sessionid, and the key. The eventid and key will change with every event, but the sessionid will always equal 1.
The eventid and key can be found on the in your webcasts on ON24. Click on the Webcasts URL button on the right hand side of the webcast on the My Webcasts page, and take the Audience URL. This will be presented in this format:
Once this has been completed, click Update. When the responder has completed the survey, they will receive a confirmation email from ON24 with the details of the Webcast they’ve signed up for. If the responder has already registered for the event, they will not receive a repeat confirmation.
- Survey actions can be saved into a Survey template, which means that you will not need to set up the URL, Method and Parameters each time, and you will only need to change the eventid and key to reflect the new webcast. If you don’t currently have the ability to save Survey templates, please speak to your account manager.
- If the data you want to store is not in one of the named demographic fields, use std1-std10.
- Parameters are case sensitive.
- For the full list of Parameters, see below.