Although we have setup the system to not cache, your browser (specifically if it is Internet Explorer) may not be working as expected.
To resolve this, we would recommend modifying your Internet Explorer settings:
- Go to Tools > Internet Options
- Under Browsing history, click the Settings button
- For the “Check for newer versions of stored pages” option, select “Every time I visit the webpage”
This should resolve the issue for you. If however it doesn't, please raise a ticket with our helpdesk so that we can assist you.